| Inquiry
| Agency/Phone |
| Animal Control |
| |
Stray dogs/cats, lost pets, local animal complaints, report neglected or abused animals, wild animals |
Polk County Dispatch
515-286-3333 |
| Building |
|
Unsafe, vacant, violations, permits & guidelines, code information |
Planning & Building
515-963-3550
Report Online |
| Businesses |
|
Licenses and permits |
City Clerk
515-965-6400 |
|
Business Directory |
| Child Seats |
|
Inspections, laws, FAQs |
Community Service Officer
515-289-5240 |
| Construction |
|
Condition of site, unauthorized |
Planning & Building
515-963-3550 |
|
Road construction projects |
Public Works
515-963-3520 |
| Drainage |
|
Storm water drainage |
Municipal Utilities
515-963-3520 |
| Fire Safety |
|
Violation, open burning, flammable material storage, explosives |
Fire Department
515-965-6469 |
| Fire Hydrant |
|
Damaged, maintenance |
Municipal Utilities
515-963-3520 |
| Landscaping |
|
Overgrown shrubs, weeds |
Planning & Building
515-963-3550 |
| Parks |
|
Trails, city parks |
Park Maintenance
515-963-3578 |
| Parking |
|
No parking, signs, hours |
Public Works
515-963-3520 |
| Peddlers/Vendors |
|
Application for license, general questions |
City Hall
515-965-6400 |
| Pothole/Street Damage |
|
Potholes, pavement repairs, concrete blowups, curb problems |
Public Works
515-965-6481
Report Online |
| Sewage |
|
Problems on city property |
Municipal Utilities
515-963-3520 |
| Sidewalks |
|
Repair needed |
Planning & Building
515-963-3550
Report Online |
| Signs/Traffic |
|
Street signs, traffic lights |
Public Works
515-963-3520
Report Online |
|
Assistance with commuting and parking needs |
Drive Time Des Moines
515-286-4969 |
| Streetlights |
|
Broken, burned out |
MidAmerican Energy
888-427-5632
Report Online |
| Street Sweeping |
|
Schedule, broken glass, report damage, |
Public Works
515-965-6481
Report Online |
| Swimming Pools |
|
Prairie Ridge Aquatic Center, future plans |
Parks & Recreation
515-963-3570 |
| Towed Vehicles |
|
Due to snow emergency, no parking zones |
Police Department - Administration
515-289-5240 |
| Trash Collection |
|
Rates, pickup days and times, large items, special pickup |
Ankeny Sanitation, (515) 964-5229
Artistic Waste Services, Inc., (515) 262-4040
Donnie's Disposal, (515) 966-2156
Waste Connections of Iowa, Inc., (515) 265-7374
Waste Management of Iowa, (515) 265-5267 |
| Utility Billing |
|
|
Payments, billing questions |
Customer Service
515-963-3565
Email: customerservice@ankenyiowa.gov
Make an Online Payment |
|
| Water |
|
|
Quality, treatment, conservation, backflow |
Municipal Utilities
515-963-3520 |
|
Standing Water (mosquito control) |
Park Maintenance
515-963-3578
Report Online |