Information Technology

Voice & Data Communications Systems & Services

  • Build city-wide information systems
  • Technical support of the city's websites
  • Developing intelligent GIS maps and databases
  • Troubleshooting hardware and software for staff
  • Maintaining LANs and WANs for data and voice
  • Guiding information system purchases and development
  • Manage the SaaS Voice over Internet Protocol phone system
  • Supporting communication tools between city departments and the community

Our Network

  • Primarily Windows server-based
  • Employing gigabit-capable LAN wiring in 16 staffed locations
  • Fiber optic WAN connectivity between buildings
  • Refresh inventory on 3-5 year cycle
  • VoIP externally hosted system
  • Strategic wireless access for internal and public use
  • Mobile data terminals for Police, Fire, and utilities
  • Tablets and handheld devices for fieldwork

Our Staff

  • IT Director overseeing the IT Department
  • Two IT Network Management Specialist positions who build, maintain, monitor, and support all aspects of the network operation
  • One IT Technician who replaces and maintains inventory and assists staff with hardware and software help desk questions
  • GIS Coordinator who develops and designs our intelligent mapping resources using ESRI products and guides the departments in using those resources
  • GIS Specialist who maintains existing resources and assists the Coordinator in developing new resources