What are my username and PIN number?

Your username is the number on the back of your library card beginning with 2306. By default, the PIN is the last 4 digits of the phone number on the account. Library staff cannot see what the PIN is, so if you forget it, call 515-965-6460 opt. 3 or email library@ankenyiowa.gov to have it reset. 

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1. What are my username and PIN number?
2. Can someone else use my card?
3. How do I access my online account?
4. How do I change my PIN or update my contact information?
5. How can I renew my account?