If you are using water when the fire hydrant flushing process is occurring in your neighborhood, the water that we are scouring out of the water distribution system could be drawn into your home’s plumbing system. Although the water may be discolored, smell different and/or have a slightly different taste, it is safe to use. If you experience discoloration of your water supply that doesn't clear after a few minutes of running water, please contact Municipal Utilities Customer Service at 515-963-3565.
If water gets into your ice maker, there is a simple remedy; after the water returns to normal, discard the discolored ice and the new ice will be fine.
Questions? Email Municipal Utilities Customer Service or call 515-963-3565.