What if I am disabled or a senior citizen who is unable to clear snow from my sidewalks?

The Senior Citizen Snow Removal Program is a snow removal service provided at no cost to senior citizens (age 65 and older) or disabled residents whose annual household income is less than 300% of federal poverty guidelines. For those eligible, the City will contract to remove snow accumulations of two inches or more from public sidewalks adjacent to homes.

If you have additional questions or meet the eligibility requirements and wish to receive snow removal services, please call 515-963-3538.

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1. What if I am disabled or a senior citizen who is unable to clear snow from my sidewalks?
2. What can I do to help when it snows?
3. What should I do if I live in a cul-de-sac and the City moves snow on the sidewalk in front of my house?
4. How is mail delivery affected by snow?
5. What if my mailbox was damaged by snow removal equipment?
6. What if my driveway is filled up with snow from snowplow trucks?
7. What if I have a complaint or request regarding snow and ice control or damages?
8. What do I do if my car is towed during a Snow Ordinance?
9. Why should residents not be allowed to park on residential streets if snow removal operations are in effect but it is a light enough snow that residential streets are not going to be plowed?
10. What is the procedure for a snow ordinance?
11. Should I report vehicles left on streets during a snow ordinance?
12. Where are you supposed to park during a snow ordinance if you don't have a driveway?
13. What are the city's snow plowing procedures?