City of Ankeny 410 W First Street Ankeny, Iowa 50023
Pay in Person
City Hall 410 W First Street Monday through Friday, 8 a.m. - 5 p.m.
After Hours Drop Box
Payments can be placed in the white drop box labeled Utility Billing located on the south end of the parking lot at City Hall.
The City accepts Visa, MasterCard, and Discover credit or debit card payments over the phone. Call 515-963-3565 during business hours.
Ankeny Hy-Vee locations accept utility bill payments. Please allow 7 to 10 days for your payment to be received and posted. Pay station payments not received at the City of Ankeny office by the date specified on your statement may be assessed a delayed payment fee.
If you are unable to make your payment before the disconnection date shown on your termination notice, call 515-963-3565 to make an arrangement to pay at a later date. Pay arrangements will only be accepted over the phone.